Family and Relationship Services – General

Family and Relationship Services aim to strengthen family relationships, prevent breakdown and ensure the wellbeing and safety of children through the provision of broad-based counselling and education. All families are welcome at these services, those that are together, separated or blended as well as others such as grandparents and other kin who are caring for family members.

Family and Relationship Services – Young people

Family and Relationship Services will help people who are having difficulties in their relationships. It can also provide counselling to children supporting them to have healthy relationships with their parents and other family members.

Family and Relationship Services – Courses and training

Family and Relationship Services may also provide education and skills training, such as courses about relationship issues depending on the community needs.

A variety of courses are provided across Australia. These can include courses for blended families, courses for dealing with grief and loss (separation), parent adolescent mediation and counselling, father focused courses, pre-marriage courses or new mums courses.

Specialised Family Violence Services

Specialised Family Violence Services (SFVS) contributes to the strategic vision of the National Plan to Reduce Violence against Women and their Children 2010-2022 that “Australian women and their children live free from violence in safe communities”. SFVS delivers specialised services that support individuals, couples, children and families who are experiencing or at risk of family or domestic violence.

Services may include individual or couple broad-based counselling and dispute resolution; education for individuals who are violent or abusive; support for individuals affected by family violence; and support for children who have experienced or witnessed family violence.

Family and Relationship Services – Men’s specific services

Family and Relationship Services also offer services to help men develop and maintain strong family relationships, or deal with conflict or separation.

This support can include men’s family relationship groups, supporting fathers who are no longer with their partners and parenting courses for dads.

MensLine Australia – 1300 789 978

MensLine Australia is the national telephone and online support, information and referral service for men, specialising in family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

Men across Australia can speak to a professional counsellor over the phone on 1300 78 99 78 (24/7), or online at the MensLine Australia website. The MensLine Australia website also contains useful resources for men, such as information, worksheets, and an active online discussion forum.

Additionally MensLine Australia offer support services for people affected by the Royal Commission into Institutional Responses to Child Sex Abuse.

MenLine Australia now also offers the Change for Good (CFG) Program. The CFG Program is a men’s behavioural change program which aims to reinforce and maintain behavioural and attitudinal change in men.

Support for Carers - Carer Gateway - 1800 422 737

Carer Gateway provides information about services and support available for people who care for someone with a disability, chronic illness, dementia, mental illness or frailty due to age. Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The website includes an interactive service finder which helps carers connect to local support services. Carers can access Carer Gateway by calling 1800 422 737, Monday to Friday between 8am and 6pm or by visiting


© Commonwealth of Australia 2018 : Last modified 6/02/2017 10:46 AM